Please be informed that we are aware of the Offline Status of the time sentinel devices deployed in selected locations. This outage is an isolated case, caused by our telecommunications partners' system upgrades.
Workaround:
1. Manually extract the attendance logs from the issued device.
2. If the attendance needs to be processed immediately/same day, send the extracted file to helpdesk@titanium.ph for uploading.
We sincerely apologize for the inconvenience this issue has caused. Rest assured that we are in coordination with our telecommunications partners in order to have all these devices up and running again.